Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt th\u00f4ng tin<\/h1>

M\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi thu th\u1eadp<\/h2>

Vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u ch\u1ee7 y\u1ebfu tr\u00ean website bao g\u1ed3m: h\u1ecd t\u00ean, email, \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9 kh\u00e1ch h\u00e0ng trong m\u1ee5c li\u00ean h\u1ec7. \u0110\u00e2y l\u00e0 c\u00e1c th\u00f4ng tin m\u00e0 ch\u00fang t\u00f4i c\u1ea7n th\u00e0nh vi\u00ean cung c\u1ea5p b\u1eaft bu\u1ed9c khi g\u1eedi th\u00f4ng tin nh\u1edd t\u01b0 v\u1ea5n hay mu\u1ed1n mua s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ec3 ch\u00fang t\u00f4i li\u00ean h\u1ec7 x\u00e1c nh\u1eadn l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean website nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. C\u00e1c th\u00e0nh vi\u00ean s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea3o m\u1eadt v\u00e0 l\u01b0u gi\u1eef m\u1ecdi ho\u1ea1t \u0111\u1ed9ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 d\u01b0\u1edbi th\u00f4ng tin m\u00e0 m\u00ecnh cung c\u1ea5p v\u00e0 h\u1ed9p th\u01b0 \u0111i\u1ec7n t\u1eed c\u1ee7a m\u00ecnh. Ngo\u00e0i ra, th\u00e0nh vi\u00ean c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o k\u1ecbp th\u1eddi cho webiste ch\u00fang t\u00f4i v\u1ec1 nh\u1eefng h\u00e0nh vi s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p, l\u1ea1m d\u1ee5ng, vi ph\u1ea1m b\u1ea3o m\u1eadt, l\u01b0u gi\u1eef t\u00ean \u0111\u0103ng k\u00fd v\u00e0 m\u1eadt kh\u1ea9u c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u1ec3 c\u00f3 bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft ph\u00f9 h\u1ee3p.<\/p>

Ph\u1ea1m vi s\u1eed d\u1ee5ng th\u00f4ng tin<\/h2>

Ch\u00fang t\u00f4i s\u1eed d\u1ee5ng th\u00f4ng tin th\u00e0nh vi\u00ean cung c\u1ea5p \u0111\u1ec3:<\/p>

• Li\u00ean h\u1ec7 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng v\u00e0 giao h\u00e0ng cho th\u00e0nh vi\u00ean khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u t\u1eeb th\u00e0nh vi\u00ean<\/li>\n\n
• Cung c\u1ea5p th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m \u0111\u1ebfn kh\u00e1ch h\u00e0ng n\u1ebfu c\u00f3 y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng; G\u1eedi email ti\u1ebfp th\u1ecb, khuy\u1ebfn m\u1ea1i v\u1ec1 h\u00e0ng h\u00f3a do ch\u00fang t\u00f4i b\u00e1n<\/li>\n\n
• G\u1eedi c\u00e1c th\u00f4ng b\u00e1o v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng tr\u00ean website Li\u00ean l\u1ea1c v\u00e0 gi\u1ea3i quy\u1ebft v\u1edbi ng\u01b0\u1eddi d\u00f9ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t<\/li>\n\n
• Kh\u00f4ng s\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi d\u00f9ng ngo\u00e0i m\u1ee5c \u0111\u00edch x\u00e1c nh\u1eadn v\u00e0 li\u00ean h\u1ec7 c\u00f3 li\u00ean quan \u0111\u1ebfn giao d\u1ecbch<\/li>\n\n
• Khi c\u00f3 y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan t\u01b0 ph\u00e1p bao g\u1ed3m: Vi\u1ec7n ki\u1ec3m s\u00e1t, t\u00f2a \u00e1n, c\u01a1 quan c\u00f4ng an \u0111i\u1ec1u tra li\u00ean quan \u0111\u1ebfn h\u00e0nh vi vi ph\u1ea1m ph\u00e1p lu\u1eadt n\u00e0o \u0111\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li><\/ul>

  Th\u1eddi gian l\u01b0u tr\u1eef th\u00f4ng tin<\/h2>

  D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a th\u00e0nh vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef cho \u0111\u1ebfn khi c\u00f3 y\u00eau c\u1ea7u ban qu\u1ea3n tr\u1ecb h\u1ee7y b\u1ecf. C\u00f2n l\u1ea1i trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p th\u00f4ng tin c\u00e1 nh\u00e2n th\u00e0nh vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt tr\u00ean m\u00e1y ch\u1ee7 c\u1ee7a ch\u00fang t\u00f4i<\/p>

  Nh\u1eefng ng\u01b0\u1eddi ho\u1eb7c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn v\u1edbi th\u00f4ng tin \u0111\u00f3<\/h2>

  \u0110\u1ed1i t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn v\u1edbi th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng thu\u1ed9c m\u1ed9t trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau:<\/p>

  • Nh\u00e2n vi\u00ean c\u1ee7a c\u00f4ng ty<\/li>\n\n
  • C\u00e1c \u0111\u1ed1i t\u00e1c c\u00f3 k\u00fd h\u1ee3p \u0111\u1ed9ng th\u1ef1c hi\u1ec7n 1 ph\u1ea7n d\u1ecbch v\u1ee5 c\u1ee7a C\u00f4ng Ty.<\/li><\/ul>

    C\u00e1c \u0111\u1ed1i t\u00e1c n\u00e0y s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin theo th\u1ecfa thu\u1eadn h\u1ee3p \u0111\u1ed3ng<\/p>

    (c\u00f3 th\u1ec3 1 ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 th\u00f4ng tin tuy theo \u0111i\u1ec1u kho\u1ea3n h\u1ee3p \u0111\u1ed3ng)<\/p>

    \u0111\u1ec3 ti\u1ebfn h\u00e0nh h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 do C\u00f4ng ty cung c\u1ea5p.<\/p>

    \u0110\u1ecba ch\u1ec9 c\u1ee7a \u0111\u01a1n v\u1ecb thu th\u1eadp v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin<\/h2>

    Bao g\u1ed3m c\u00e1ch th\u1ee9c li\u00ean l\u1ea1c \u0111\u1ec3 ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 h\u1ecfi v\u1ec1 ho\u1ea1t \u0111\u1ed9ng thu th\u1eadp, x\u1eed l\u00fd th\u00f4ng tin li\u00ean quan \u0111\u1ebfn c\u00e1 nh\u00e2n m\u00ecnh<\/p>

    • Email: hotro@muamuadi.com<\/li><\/ul>

      Ph\u01b0\u01a1ng th\u1ee9c v\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ec3 ng\u01b0\u1eddi ti\u00eau d\u00f9ng ti\u1ebfp c\u1eadn v\u00e0 ch\u1ec9nh s\u1eeda d\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/h2>

      Th\u00e0nh vi\u00ean c\u00f3 quy\u1ec1n t\u1ef1 ki\u1ec3m tra, c\u1eadp nh\u1eadt, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c h\u1ee7y b\u1ecf th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch li\u00ean h\u1ec7 v\u1edbi ban qu\u1ea3n tr\u1ecb website th\u1ef1c hi\u1ec7n vi\u1ec7c n\u00e0y. Th\u00e0nh vi\u00ean c\u00f3 quy\u1ec1n g\u1eedi khi\u1ebfu n\u1ea1i v\u1ec1 n\u1ed9i dung b\u1ea3o m\u1eadt th\u00f4ng tin \u0111\u1ec1 ngh\u1ecb li\u00ean h\u1ec7 Ban qu\u1ea3n tr\u1ecb c\u1ee7a website. Khi ti\u1ebfp nh\u1eadn nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y, ch\u00fang t\u00f4i s\u1ebd x\u00e1c nh\u1eadn l\u1ea1i th\u00f4ng tin, tr\u01b0\u1eddng h\u1ee3p \u0111\u00fang nh\u01b0 ph\u1ea3n \u00e1nh c\u1ee7a th\u00e0nh vi\u00ean t\u00f9y theo m\u1ee9c \u0111\u1ed9, ch\u00fang t\u00f4i s\u1ebd c\u00f3 nh\u1eefng bi\u1ec7n ph\u00e1p x\u1eed l\u00fd k\u1ecbp th\u1eddi.<\/p>

      C\u01a1 ch\u1ebf ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u00f4ng tin c\u00e1 nh\u00e2n b\u1ecb s\u1eed d\u1ee5ng sai m\u1ee5c \u0111\u00edch ho\u1eb7c ph\u1ea1m vi \u0111\u00e3 th\u00f4ng b\u00e1o.<\/h2>

      Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a th\u00e0nh vi\u00ean \u0111\u01b0\u1ee3c cam k\u1ebft b\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i theo ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n. Vi\u1ec7c thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin c\u1ee7a m\u1ed7i th\u00e0nh vi\u00ean ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00f3 tr\u1eeb nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Kh\u00f4ng s\u1eed d\u1ee5ng, kh\u00f4ng chuy\u1ec3n giao, cung c\u1ea5p hay ti\u1ebft l\u1ed9 cho b\u00ean th\u1ee9 3 n\u00e0o v\u1ec1 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a th\u00e0nh vi\u00ean khi kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p \u0111\u1ed3ng \u00fd t\u1eeb th\u00e0nh vi\u00ean. Trong tr\u01b0\u1eddng h\u1ee3p m\u00e1y ch\u1ee7 l\u01b0u tr\u1eef th\u00f4ng tin b\u1ecb hacker t\u1ea5n c\u00f4ng d\u1eabn \u0111\u1ebfn m\u1ea5t m\u00e1t d\u1eef li\u1ec7u c\u00e1 nh\u00e2n th\u00e0nh vi\u00ean, ch\u00fang t\u00f4i s\u1ebd c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o v\u1ee5 vi\u1ec7c cho c\u01a1 quan ch\u1ee9c n\u0103ng \u0111i\u1ec1u tra x\u1eed l\u00fd k\u1ecbp th\u1eddi v\u00e0 th\u00f4ng b\u00e1o cho th\u00e0nh vi\u00ean \u0111\u01b0\u1ee3c bi\u1ebft. B\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i m\u1ecdi th\u00f4ng tin giao d\u1ecbch tr\u1ef1c tuy\u1ebfn c\u1ee7a th\u00e0nh vi\u00ean bao g\u1ed3m th\u00f4ng tin h\u00f3a \u0111\u01a1n k\u1ebf to\u00e1n ch\u1ee9ng t\u1eeb s\u1ed1 h\u00f3a Ban qu\u1ea3n l\u00fd y\u00eau c\u1ea7u c\u00e1c c\u00e1 nh\u00e2n khi \u0111\u0103ng k\u00fd\/mua h\u00e0ng ph\u1ea3i cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin c\u00e1 nh\u00e2n c\u00f3 li\u00ean quan nh\u01b0: H\u1ecd v\u00e0 t\u00ean, \u0111\u1ecba ch\u1ec9 li\u00ean l\u1ea1c, email, \u0111i\u1ec7n tho\u1ea1i… v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u00ednh ph\u00e1p l\u00fd c\u1ee7a nh\u1eefng th\u00f4ng tin tr\u00ean. Ban qu\u1ea3n l\u00fd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u0169ng nh\u01b0 kh\u00f4ng gi\u1ea3i quy\u1ebft m\u1ecdi khi\u1ebfu n\u1ea1i c\u00f3 li\u00ean quan \u0111\u1ebfn quy\u1ec1n l\u1ee3i c\u1ee7a th\u00e0nh vi\u00ean \u0111\u00f3 n\u1ebfu x\u00e9t th\u1ea5y t\u1ea5t c\u1ea3 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a th\u00e0nh vi\u00ean \u0111\u00f3 cung c\u1ea5p khi \u0111\u0103ng k\u00fd ban \u0111\u1ea7u l\u00e0 kh\u00f4ng ch\u00ednh x\u00e1c.<\/p>

      Thu th\u1eadp th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>

      C\u00e1c th\u00f4ng tin thu th\u1eadp s\u1ebd gi\u00fap ch\u00fang t\u00f4i:<\/p>

      • H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng khi mua s\u1ea3n ph\u1ea9m.<\/li>\n\n
      • Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc kh\u00e1ch h\u00e0ng.<\/li>\n\n
      • Cung c\u1ea5p cho qu\u00fd kh\u00e1ch th\u00f4ng tin m\u1edbi nh\u1ea5t c\u1ee7a ch\u00fang t\u00f4i.<\/li>\n\n
      • Xem x\u00e9t v\u00e0 n\u00e2ng c\u1ea5p n\u1ed9i dung v\u00e0 giao di\u1ec7n c\u1ee7a website v\u00e0 \u1ee9ng d\u1ee5ng.<\/li>\n\n
      • Th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng b\u00e1 li\u00ean quan \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a MuaMua\u0110i.<\/li><\/ul>

        \u0110\u1ec3 truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng m\u1ed9t s\u1ed1 d\u1ecbch v\u1ee5 t\u1ea1i website v\u00e0 \u1ee9ng d\u1ee5ng c\u1ee7a ch\u00fang t\u00f4i, qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 s\u1ebd \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111\u0103ng k\u00fd v\u1edbi ch\u00fang t\u00f4i th\u00f4ng tin c\u00e1 nh\u00e2n (H\u1ecd t\u00ean, S\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean l\u1ea1c, Email\u2026). M\u1ecdi th\u00f4ng tin khai b\u00e1o ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c v\u00e0 h\u1ee3p ph\u00e1p. MuaMua\u0110i kh\u00f4ng ch\u1ecbu m\u1ecdi tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn ph\u00e1p lu\u1eadt c\u1ee7a th\u00f4ng tin khai b\u00e1o.<\/p>

        Ch\u00fang t\u00f4i c\u0169ng c\u00f3 th\u1ec3 thu th\u1eadp th\u00f4ng tin v\u1ec1 s\u1ed1 l\u1ea7n gh\u00e9 th\u0103m, bao g\u1ed3m s\u1ed1 trang qu\u00fd kh\u00e1ch xem, s\u1ed1 li\u00ean k\u1ebft (links) qu\u00fd kh\u00e1ch click v\u00e0 nh\u1eefng th\u00f4ng tin kh\u00e1c li\u00ean quan \u0111\u1ebfn vi\u1ec7c k\u1ebft n\u1ed1i \u0111\u1ebfn MuaMua\u0110i. Ch\u00fang t\u00f4i c\u0169ng thu th\u1eadp c\u00e1c th\u00f4ng tin m\u00e0 tr\u00ecnh duy\u1ec7t web (browser) qu\u00fd kh\u00e1ch s\u1eed d\u1ee5ng m\u1ed7i khi truy c\u1eadp v\u00e0o MuaMua\u0110i, bao g\u1ed3m: \u0111\u1ecba ch\u1ec9 IP, lo\u1ea1i browser, ng\u00f4n ng\u1eef s\u1eed d\u1ee5ng, th\u1eddi gian v\u00e0 nh\u1eefng \u0111\u1ecba ch\u1ec9 m\u00e0 browser truy xu\u1ea5t \u0111\u1ebfn.<\/p>

        S\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>

        Ngo\u1ea1i tr\u1eeb c\u00e1c tr\u01b0\u1eddng h\u1ee3p v\u1ec1 “S\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n” nh\u01b0 \u0111\u00e3 n\u00eau trong ch\u00ednh s\u00e1ch n\u00e0y, ch\u00fang t\u00f4i cam k\u1ebft s\u1ebd kh\u00f4ng ti\u1ebft l\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n qu\u00fd kh\u00e1ch ra ngo\u00e0i.<\/p>

        Khi c\u1ea7n thi\u1ebft, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nh\u1eefng th\u00f4ng tin n\u00e0y \u0111\u1ec3 li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi qu\u00fd kh\u00e1ch d\u01b0\u1edbi c\u00e1c h\u00ecnh th\u1ee9c nh\u01b0 email, \u0111i\u1ec7n tho\u1ea1i, tin nh\u1eafn… Qu\u00fd kh\u00e1ch c\u0169ng c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c email cung c\u1ea5p th\u00f4ng tin s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u1edbi, th\u00f4ng tin v\u1ec1 c\u00e1c s\u1ef1 ki\u1ec7n s\u1eafp t\u1edbi ho\u1eb7c th\u00f4ng tin tuy\u1ec3n d\u1ee5ng… n\u1ebfu qu\u00fd kh\u00e1ch \u0111\u0103ng k\u00fd nh\u1eadn email th\u00f4ng b\u00e1o.<\/p>

        Chia s\u1ebb th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>

        Ngo\u1ea1i tr\u1eeb c\u00e1c tr\u01b0\u1eddng h\u1ee3p v\u1ec1 “S\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n” nh\u01b0 \u0111\u00e3 n\u00eau trong ch\u00ednh s\u00e1ch n\u00e0y, ch\u00fang t\u00f4i cam k\u1ebft s\u1ebd kh\u00f4ng ti\u1ebft l\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n qu\u00fd kh\u00e1ch ra ngo\u00e0i.<\/p>

        Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu\u00ea m\u1ed9t \u0111\u01a1n v\u1ecb \u0111\u1ed9c l\u1eadp \u0111\u1ec3 ti\u1ebfn h\u00e0nh c\u00e1c d\u1ef1 \u00e1n nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng v\u00e0 khi \u0111\u00f3 th\u00f4ng tin c\u1ee7a qu\u00fd kh\u00e1ch s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p cho \u0111\u01a1n v\u1ecb n\u00e0y \u0111\u1ec3 ti\u1ebfn h\u00e0nh d\u1ef1 \u00e1n. B\u00ean th\u1ee9 ba n\u00e0y s\u1ebd b\u1ecb r\u00e0ng bu\u1ed9c b\u1edfi m\u1ed9t th\u1ecfa thu\u1eadn v\u1ec1 b\u1ea3o m\u1eadt m\u00e0 theo \u0111\u00f3 h\u1ecd ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e9p s\u1eed d\u1ee5ng nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p cho m\u1ee5c \u0111\u00edch ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n.<\/p>

        Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 ho\u1eb7c cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a qu\u00fd kh\u00e1ch trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p th\u1eadt s\u1ef1 c\u1ea7n thi\u1ebft nh\u01b0 sau: (a) khi c\u00f3 y\u00eau c\u1ea7u c\u1ee7a c\u00e1c c\u01a1 quan ph\u00e1p lu\u1eadt; (b) trong tr\u01b0\u1eddng h\u1ee3p m\u00e0 ch\u00fang t\u00f4i tin r\u1eb1ng \u0111i\u1ec1u \u0111\u00f3 s\u1ebd gi\u00fap ch\u00fang t\u00f4i b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ch\u00ednh \u0111\u00e1ng c\u1ee7a ch\u00fang t\u00f4i tr\u01b0\u1edbc ph\u00e1p lu\u1eadt; (c) t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u1ea3o v\u1ec7 quy\u1ec1n an to\u00e0n c\u00e1 nh\u00e2n c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean MuaMua\u0110i.<\/p>

        Truy xu\u1ea5t th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>

        B\u1ea5t c\u1ee9 th\u1eddi \u0111i\u1ec3m n\u00e0o qu\u00fd kh\u00e1ch c\u0169ng c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0 ch\u1ec9nh s\u1eeda nh\u1eefng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh theo c\u00e1c li\u00ean k\u1ebft th\u00edch h\u1ee3p m\u00e0 ch\u00fang t\u00f4i cung c\u1ea5p.<\/p>

        B\u1ea3o m\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>

        Khi qu\u00fd kh\u00e1ch g\u1eedi th\u00f4ng tin c\u00e1 nh\u00e2n cho ch\u00fang t\u00f4i, qu\u00fd kh\u00e1ch \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0111i\u1ec1u kho\u1ea3n m\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 n\u00eau \u1edf tr\u00ean, MuaMua\u0110i cam k\u1ebft b\u1ea3o m\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a qu\u00fd kh\u00e1ch b\u1eb1ng m\u1ecdi c\u00e1ch th\u1ee9c c\u00f3 th\u1ec3. Ho\u1ea1t \u0111\u1ed9ng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ee7a MuaMua\u0110i, bao g\u1ed3m vi\u1ec7c \u0111\u1ea3m b\u1ea3o kh\u1ea3 n\u0103ng b\u1ea3o m\u1eadt th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh giao d\u1ecbch \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn b\u1edfi B\u1ed9 C\u00f4ng Th\u01b0\u01a1ng.<\/p>

        MuaMua\u0110i c\u0169ng khuy\u1ebfn c\u00e1o qu\u00fd kh\u00e1ch n\u00ean tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc sau \u0111\u1ec3 c\u00f3 th\u1ec3 b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, g\u1ed3m:<\/p>

        • Kh\u00f4ng ti\u1ebft l\u1ed9 T\u00ean s\u1eed d\u1ee5ng\/T\u00ean \u0111\u0103ng nh\u1eadp v\u00e0\/ho\u1eb7c M\u1eadt kh\u1ea9u v\u1edbi b\u1ea5t k\u1ef3 ai, vi\u1ebft ho\u1eb7c s\u1eed d\u1ee5ng \u1edf n\u01a1i m\u00e0 m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 nh\u1eadn bi\u1ebft v\u00e0 nh\u00ecn th\u1ea5y \u0111\u01b0\u1ee3c.<\/li>\n\n
        • Khi ch\u1ecdn m\u1eadt kh\u1ea9u qu\u00fd kh\u00e1ch kh\u00f4ng n\u00ean ch\u1ecdn nh\u1eefng th\u00f4ng tin d\u1ec5 x\u00e1c \u0111\u1ecbnh nh\u01b0 h\u1ecd t\u00ean, ng\u00e0y sinh, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c m\u1ed9t s\u1ed1 k\u00fd t\u1ef1, con s\u1ed1 d\u1ec5 nh\u1eadn bi\u1ebft t\u1eeb t\u00ean, ng\u00e0y sinh, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a qu\u00fd kh\u00e1ch.<\/li>\n\n
        • Tho\u00e1t kh\u1ecfi h\u1ec7 th\u1ed1ng v\u00e0 tr\u00ecnh duy\u1ec7t khi r\u1eddi kh\u1ecfi m\u00e1y t\u00ednh, ngay c\u1ea3 trong th\u1eddi gian ng\u1eafn. N\u1ebfu s\u1eed d\u1ee5ng m\u00e1y t\u00ednh chung nhi\u1ec1u ng\u01b0\u1eddi, qu\u00fd kh\u00e1ch n\u00ean \u0111\u0103ng xu\u1ea5t, ho\u1eb7c tho\u00e1t h\u1ebft t\u1ea5t c\u1ea3 c\u1eeda s\u1ed5 website \u0111ang m\u1edf.<\/li>\n\n
        • Khi nghi ng\u1edd m\u1eadt kh\u1ea9u \u0111\u00e3 b\u1ecb l\u1ed9, qu\u00fd kh\u00e1ch thay \u0111\u1ed5i m\u1eadt kh\u1ea9u ngay l\u1eadp t\u1ee9c, trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft qu\u00fd kh\u00e1ch l\u1eadp t\u1ee9c th\u00f4ng b\u00e1o v\u00e0 \u0111\u1ec1 ngh\u1ecb \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 t\u1eeb MuaMua\u0110i.<\/li>\n\n
        • Trong tr\u01b0\u1eddng h\u1ee3p c\u00e1c giao d\u1ecbch, h\u00e0nh vi tr\u00e1i ph\u00e1p lu\u1eadt \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh v\u1edbi t\u00e0i kho\u1ea3n ho\u1eb7c th\u00f4ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a qu\u00fd kh\u00e1ch m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u1ee7y quy\u1ec1n ho\u1eb7c do s\u1ef1 sai s\u00f3t, v\u00f4 \u00fd ho\u1eb7c c\u1ed1 \u00fd t\u1eeb ph\u00eda qu\u00fd kh\u00e1ch, MuaMua\u0110i hi\u1ec3u r\u1eb1ng qu\u00fd kh\u00e1ch s\u1ebd ch\u1ecbu to\u00e0n b\u1ed9 t\u1ed5n th\u1ea5t ho\u1eb7c tr\u00e1ch nhi\u1ec7m theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt khi c\u00e1c giao d\u1ecbch \u0111\u00f3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n<\/li><\/ul>

          Thanh to\u00e1n an to\u00e0n<\/h3>

          M\u1ecdi kh\u00e1ch h\u00e0ng tham gia giao d\u1ecbch t\u1ea1i MuaMua\u0110i \u0111\u1ec1u \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt th\u00f4ng tin b\u1eb1ng m\u00e3 h\u00f3a. B\u00ean c\u1ea1nh \u0111\u00f3, khi th\u1ef1c hi\u1ec7n thanh to\u00e1n qua m\u1ea1ng, qu\u00fd kh\u00e1ch vui l\u00f2ng l\u01b0u \u00fd c\u00e1c chi ti\u1ebft sau:<\/p>

          • Ch\u1ec9 thanh to\u00e1n tr\u00ean website c\u00f3 ch\u1ee9ng ch\u1ec9 an to\u00e0n, b\u1ea3o m\u1eadt h\u1ec7 th\u1ed1ng th\u1ebb.<\/li>\n\n
          • Tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng cho ng\u01b0\u1eddi kh\u00e1c m\u01b0\u1ee3n th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c t\u00e0i kho\u1ea3n c\u1ee7a m\u00ecnh \u0111\u1ec3 th\u1ef1c hi\u1ec7n thanh to\u00e1n tr\u00ean website; trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh giao d\u1ecbch ngo\u00e0i \u00fd mu\u1ed1n, kh\u00e1ch h\u00e0ng vui l\u00f2ng th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho MuaMua\u0110i \u0111\u1ec3 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi.<\/li>\n\n
          • Ki\u1ec3m tra t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a m\u00ecnh th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 giao d\u1ecbch qua th\u1ebb \u0111\u1ec1u n\u1eb1m trong t\u1ea7m ki\u1ec3m so\u00e1t.<\/li><\/ul>

            S\u1eed d\u1ee5ng \u201ccookie\u201d<\/h2>

            Cookie l\u00e0 m\u1ed9t file v\u0103n b\u1ea3n \u0111\u01b0\u1ee3c \u0111\u1eb7t tr\u00ean \u0111\u0129a c\u1ee9ng c\u1ee7a qu\u00fd kh\u00e1ch b\u1edfi m\u1ed9t m\u00e1y ch\u1ee7 c\u1ee7a trang web. Cookie kh\u00f4ng \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 ch\u1ea1y ch\u01b0\u01a1ng tr\u00ecnh hay \u0111\u01b0a virus v\u00e0o m\u00e1y t\u00ednh c\u1ee7a qu\u00fd kh\u00e1ch. Cookie \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh v\u00e0o m\u00e1y t\u00ednh c\u1ee7a qu\u00fd kh\u00e1ch v\u00e0 ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ecdc b\u1edfi m\u1ed9t m\u00e1y ch\u1ee7 trang web tr\u00ean mi\u1ec1n \u0111\u01b0\u1ee3c \u0111\u01b0a ra cookie cho qu\u00fd kh\u00e1ch.<\/p>

            MuaMua\u0110i d\u00f9ng “cookie” \u0111\u1ec3 gi\u00fap c\u00e1 nh\u00e2n h\u00f3a v\u00e0 n\u00e2ng cao t\u1ed1i \u0111a hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng th\u1eddi gian tr\u1ef1c tuy\u1ebfn c\u1ee7a qu\u00fd kh\u00e1ch khi truy c\u1eadp MuaMua\u0110i m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u0103ng k\u00fd l\u1ea1i th\u00f4ng tin s\u1eb5n c\u00f3.<\/p>

            Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i d\u00f9ng cookie. H\u1ea7u h\u1ebft nh\u1eefng browser t\u1ef1 \u0111\u1ed9ng ch\u1ea5p nh\u1eadn cookie, nh\u01b0ng qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 thay \u0111\u1ed5i nh\u1eefng c\u00e0i \u0111\u1eb7t \u0111\u1ec3 t\u1eeb ch\u1ed1i t\u1ea5t c\u1ea3 nh\u1eefng cookie n\u1ebfu qu\u00fd kh\u00e1ch th\u00edch. Tuy nhi\u00ean, n\u1ebfu qu\u00fd kh\u00e1ch ch\u1ecdn t\u1eeb ch\u1ed1i cookie, \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 g\u00e2y c\u1ea3n tr\u1edf v\u00e0 \u1ea3nh h\u01b0\u1edfng kh\u00f4ng t\u1ed1t \u0111\u1ebfn m\u1ed9t s\u1ed1 d\u1ecbch v\u1ee5 v\u00e0 t\u00ednh n\u0103ng ph\u1ee5 thu\u1ed9c v\u00e0o cookie t\u1ea1i MuaMua\u0110i.<\/p>

            Quy \u0111\u1ecbnh v\u1ec1 \u201cspam\u201d<\/h2>

            Th\u01b0 r\u00e1c (spam) l\u00e0 c\u00e1c email gi\u1ea3 m\u1ea1o danh t\u00edn MuaMua\u0110i g\u1eedi \u0111i. MuaMua\u0110i kh\u1eb3ng \u0111\u1ecbnh ch\u1ec9 g\u1eedi email \u0111\u1ebfn qu\u00fd kh\u00e1ch khi v\u00e0 ch\u1ec9 khi qu\u00fd kh\u00e1ch c\u00f3 \u0111\u0103ng k\u00fd ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1eeb h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>

            MuaMua\u0110i cam k\u1ebft kh\u00f4ng b\u00e1n, thu\u00ea l\u1ea1i ho\u1eb7c cho thu\u00ea email c\u1ee7a qu\u00fd kh\u00e1ch t\u1eeb b\u00ean th\u1ee9 ba. N\u1ebfu qu\u00fd kh\u00e1ch v\u00f4 t\u00ecnh nh\u1eadn \u0111\u01b0\u1ee3c email kh\u00f4ng theo y\u00eau c\u1ea7u t\u1eeb h\u1ec7 th\u1ed1ng ch\u00fang t\u00f4i do m\u1ed9t nguy\u00ean nh\u00e2n ngo\u00e0i \u00fd mu\u1ed1n, xin vui l\u00f2ng nh\u1ea5n v\u00e0o link t\u1eeb ch\u1ed1i nh\u1eadn email k\u00e8m theo ho\u1eb7c th\u00f4ng b\u00e1o tr\u1ef1c ti\u1ebfp \u0111\u1ebfn MuaMua\u0110i.<\/p>

            Thay \u0111\u1ed5i v\u1ec1 ch\u00ednh s\u00e1ch<\/h2>

            Ch\u00fang t\u00f4i ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 thay \u0111\u1ed5i n\u1ed9i dung trong \u201cCh\u00ednh s\u00e1ch b\u1ea3o m\u1eadt\u201d m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i th\u00f4ng b\u00e1o tr\u01b0\u1edbc, \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c nhu c\u1ea7u c\u1ee7a MuaMua\u0110i c\u0169ng nh\u01b0 nhu c\u1ea7u \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng. Khi c\u1eadp nh\u1eadt n\u1ed9i dung ch\u00ednh s\u00e1ch n\u00e0y, ch\u00fang t\u00f4i s\u1ebd ch\u1ec9nh s\u1eeda l\u1ea1i th\u1eddi gian \u201cC\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i\u201d b\u00ean d\u01b0\u1edbi.<\/p>

            N\u1ed9i dung \u201cCh\u00ednh s\u00e1ch b\u1ea3o m\u1eadt\u201d n\u00e0y ch\u1ec9 \u00e1p d\u1ee5ng t\u1ea1i MuaMua\u0110i, kh\u00f4ng bao g\u1ed3m ho\u1eb7c li\u00ean quan \u0111\u1ebfn c\u00e1c b\u00ean th\u1ee9 ba \u0111\u1eb7t qu\u1ea3ng c\u00e1o hay c\u00f3 link t\u1ea1i MuaMua\u0110i. Ch\u00fang t\u00f4i khuy\u1ebfn kh\u00edch qu\u00fd kh\u00e1ch \u0111\u1ecdc k\u1ef9 “Ch\u00ednh s\u00e1ch An to\u00e0n v\u00e0 B\u1ea3o m\u1eadt” c\u1ee7a c\u00e1c trang web c\u1ee7a b\u00ean th\u1ee9 ba tr\u01b0\u1edbc khi cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n cho c\u00e1c trang web \u0111\u00f3. Ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o v\u1ec1 n\u1ed9i dung v\u00e0 t\u00ednh ph\u00e1p l\u00fd c\u1ee7a trang web thu\u1ed9c b\u00ean th\u1ee9 ba.<\/p>

            Th\u00f4ng tin li\u00ean h\u1ec7<\/h2>

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